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Privacy

We respect your privacy and hate spam ourselves. We will not release any of your information to third parties. We will use your email as a primary contact for any purchases or changes to your account. We may use your email or address information to contact you regarding sales or updates to our products on an opt-in basis.

Security

We, at AstroGraph Software, are committed to providing the safest online environment possible for our customers. Every page of our website is secured by GeoTrust, utilizing the highest level of encryption and security possible.

All credit card transactions are directly processed by Stripe, world leaders in secure online transactions, and never pass through our server. Stripe releases no information from your transactions to third parties.

Support

You are guaranteed full support for installation issues for 90 days from date of purchase, available as follows:

	By email from our contact page.
	By phone available 9 AM - 5 PM Pacific Time at (831) 425-6548
	In writing at
	AstroGraph Software 251 Dufour St. Santa Cruz, CA 95060 USA

Updates

If you find a bug not yet fixed, the bug will be fixed within two weeks, and you will get a free update at the time that it is available. Otherwise updates are available for purchase from our software updates page.

Questions and Comments

Any questions or comments regarding security on our website can be directed to our webmaster from our contact page. We welcome your feedback.

PAYMENT METHODS

ASTROGRAPH.COM accepts the following credit cards: Visa, MasterCard, American Express, and Discover, in addition to Debit Cards.

If a credit card is being used for a purchase, ASTROGRAPH.COM may obtain a pre-approval from the credit card company for an amount up to the amount of the order. Billing to your credit card occurs at the time of purchase for electronically transferred products and subscriptions.

PRICES

ASTROGRAPH.COM endeavors to offer you competitive prices on current selections. Your total price will include the price of the Product plus any applicable sales tax. ASTROGRAPH.COM reserves the right to change prices for Products offered at AstroGraph.com at any time, and does not provide price protection or refunds in the event of a price drop or promotional offering.

RECURRING MEMBERSHIP FEES

By purchasing a site membership, you agree to an initial and recurring Monthly or Annual Subscription fee at the then-current Subscription rate, and you accept responsibility for all recurring charges until you cancel your subscription. You may cancel your Subscription at any time, subject to the terms of our Cancellation Policy below.

CANCELLATION POLICY

You may cancel your recurring membership fee at any time. If you subscribed on ASTROGRAPH.COM, you can cancel by logging into your account, clicking on Settings, and pressing the Edit button next to Membership. If you subscribed through an Android Device, you must cancel through the Google Play Store. Your recurring payment will be canceled at the end of the current period. Partial months will not be refunded.

RESTRICTIONS ON USE

You may not rent, transfer, assign, commercially exploit, resell or sublicense access to the Services or content of ASTROGRAPH.COM to any third-party. You may only use the Site and Services for your personal, non-commercial purposes. You may not modify or create any derivative product based on the services or content of ASTROGRAPH.COM. You may not decompile, disassemble, reverse engineer or otherwise attempt to obtain or perceive the source code from which any component of the Site and the Services is compiled or interpreted, and nothing in these Terms should be interpreted as granting you any right to obtain or use source code.

CUSTOMER SUPPORT

For assistance with billing questions or other order inquiries, please contact us. We will do our best to respond to your inquiry within one business day.

OTHER TERMS AND CONDITIONS

Due to the non-returnable nature of our custom, electronically-delivered products, all sales are considered final and non-refundable. However, please contact us if you are unsatisfied with any of our products and we will do our best to ensure your satisfaction.

ASTROGRAPH.COM is not responsible for typographic errors.

ASTROGRAPH.COM reserves the right to change the terms and conditions of sale at ASTROGRAPH.COM at any time. Customers are encouraged to review the Terms of Sale on a periodic basis for modifications.

All sales at ASTROGRAPH.COM are governed by California law, without giving effect to its conflict of law provisions. Risk of loss and title for all electronically delivered purchases pass to the purchaser in California upon electronic transmission to the recipient.