AstroGraph Policies


 

Privacy

We respect your privacy. We will not release any of your information to third parties. We will use your email as a primary contact for any purchases or changes to your account. We may use your email or address information to contact you regarding sales or updates to our products on an opt-in basis.

Security

We, at AstroGraph Software, are committed to providing the safest online environment possible for our customers. Our website is secured by GeoTrust, utilizing a 128-bit SSL connection, which offers the highest level of encryption and security possible. We ensure that your information will be encrypted and kept safe as it travels through our system.

All credit card transactions are processed by Authorize.net, a world leader in secure online transactions. Authorize.net releases no information from your transactions to third parties.

Support

You are guaranteed full support for installation issues for 90 days from date of purchase, available as follows:

By email from our contact page.
By phone available 9 AM - 5 PM Pacific Time at (831) 425-6548
In writing at
AstroGraph Software
251 Dufour St.
Santa Cruz, CA 95060
USA

Updates

If you find a bug not yet fixed, the bug will be fixed within two weeks, and you will get a free update at the time that it is available. Otherwise updates are available for purchase from our software updates page.

Questions and Comments

Any questions or comments regarding security on our website can be directed to our webmaster from our contact page. We welcome your feedback.